Internal Complaint Committee

ICC Key Responsibilities & Compliance

Prevention: Organizing workshops and gender sensitization programs for employees.

Annual Reports: Preparing and filing annual reports on the number of complaints received and disposed of.

Protection against Retaliation: Ensuring no employee faces adverse actions for filing a complaint.

False Complaints: If a complaint is found malicious, the ICC may recommend action against the complainant.

Procedure and Redressal

Complaint Filing: A written complaint offline/online must be submitted within 3 months of the incident (or last incident in a series).

Conciliation: Upon request, the ICC may facilitate conciliation, but no monetary settlement is allowed.

Inquiry Process
  • If conciliation fails or is not requested, an inquiry starts.
  • The inquiry must be completed within 90 days.
  • Both parties must be heard, and witnesses/evidence recorded.
  • All proceedings must be kept strictly confidential.
Reporting & Action
  • The inquiry report must be submitted to the University authority within 10 days of completion.
  • If guilty, the ICC recommends action (disciplinary action, counselling, compensation, etc.).
  • University must act on recommendations within 60 days.

Important Timeframes

  • Complaint Timeline: Within 3 months of the incident.
  • Inquiry Completion: Within 90 days.
  • Report Submission: Within 10 days of inquiry closure.
  • University Action: Within 60 days of report.
  • Appeal: Within 90 days.

Raise your complaint here:

(Provide your contact details in that so that we can approach you).

You may also write to icc@svgu.ac.in

Click here to know more about the Internal Complaint Committee (SVGU)